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User Churn

Metrics refreshed

 

Churn Time:  
from 30 days ago
Breakout
Cancellations
Unpaid
Total
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Customer Retention

Relative Absolute
Relative Absolute
Subscription Months since account creation
0 1 2 3 4 5 6 7 8 9 10 11
February 2016 736 669 91% 598 81% 547 74% 511 69% 476 65% 454 62% 428 58% 416 57% 405 55% 390 53% 379 51% 358 49%
March 2016 889 816 92% 717 81% 664 75% 613 69% 578 65% 549 62% 512 58% 496 56% 483 54% 464 52% 451 51%  
April 2016 1475 1333 90% 1145 78% 1043 71% 966 65% 909 62% 867 59% 823 56% 782 53% 771 52% 749 51%    
May 2016 1689 1531 91% 1339 79% 1208 72% 1106 65% 1014 60% 944 56% 887 53% 851 50% 819 48%      
June 2016 1521 1347 89% 1167 77% 1017 67% 936 62% 874 57% 835 55% 798 52% 761 50%        
July 2016 1139 1015 89% 876 77% 787 69% 729 64% 678 60% 629 55% 599 53%          
August 2016 1170 1048 90% 925 79% 826 71% 760 65% 715 61% 687 59%            
September 2016 1229 1058 86% 916 75% 818 67% 766 62% 726 59%              
October 2016 1607 1436 89% 1240 77% 1096 68% 989 62%                
November 2016 1254 1112 89% 959 76% 861 69%                  
December 2016 1931 1737 90% 1471 76%                    
January 2017 1484 1318 89%                      

Plans Breakout

Other Plans

Plans

Churned Customers